A passkey is a faster, more secure way to sign in. Instead of typing a password, you confirm it's you with the fingerprint, face ID, or passcode you already use to unlock your device.


Why use a passkey?

  • Sign in faster, with nothing to type or remember
  • Passkeys can't be guessed or reused the way passwords can


How do I create a passkey? Authenticate your account with an email login link before creating a passkey. This helps keep your account secure.

Already signed in with your password? Select Authenticate My Account in the banner on your Account Overview page, then continue with step 2.


1. On the login page, select "Get Login Link"

2. Enter your email address and select “Request Link”.

3. Select the button in the email we send you to log in to your account.

2. On your Account Overview page, select Create Passkey in the banner. You can also go to Account Settings > Account Security > Passkeys and select Create Passkey.

3. Follow the prompt from your browser or device and confirm with your fingerprint, face scan, or passcode. (The wording on this screen varies by device.)


Once completed, you'll see a "Passkey Created!" message.


Frequently asked questions

How do I sign in with a passkey?

On the login page, select your passkey when your browser or device suggests it, then confirm with your fingerprint, face ID, or passcode.


Do I have to use a passkey?

No. You can still sign in with your password or an email login link.


I don't see the Create Passkey option. What should I do?

You can create a passkey only after you sign in with an email login link. If you signed in with your password, select Authenticate My Account in the banner on your Account Overview page, or sign out and select Get Login Link on the login page. Either way, we’ll email you a one-time login link. After you sign in with it, Create Passkey appears under Account Settings > Account Security > Passkeys. Your device also needs a screen lock, fingerprint, or face unlock set up. 


I get an error when creating my passkey.

Select Create Passkey to try again. If it keeps happening, update your browser or device software and try again.


I lost or replaced my device. How do I sign in?

Sign in with login Link, then create a new passkey on your new device.



Still need help?

Contact our support team here. We're happy to help!