Our Retail Customer Care team (For Skechers in-store purchases only) can be reached via email. Please submit an email to the below email address:
retailcustomercare.eu@skechers.com
We will respond to any e-mails as soon as possible, in the order they were received.
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SKECHERS IRELAND RETURNS Please note that purchases on SKECHERS websites cannot be returned to SKECHERS Retail Stores To initiate a return, here's what you need to do: Step One A printer is needed to print your return label Click ORDERS ...
SKECHERS IRELAND RETURNS
Please note that purchases on SKECHERS websites cannot be returned to SKECHERS Retail Stores
To initiate a return, here's what you need to do:
Step One
Note: If you need to return items in more that one parcel for one order, please be sure to create a separate return for each parcel. You can select the items for the first parcel and then repeat the process for the next by going back into your order summary.
Step Two
Step Three
You will receive an email confirmation once your return has been processed.
We will send you a confirmation as soon as your return has been processed (1-3 weeks after the return is shipped).
At this time, we only accept returns for purchases on the SKECHERS website. Free return postage applies only to orders within the 45 days of shipment. If the product is returned outside of the 45-day return period or the item is worn, damaged, or not in its original packaging, or if the above return procedures are not followed SKECHERS will be unable to honor a refund for the merchandise.
WHAT IS SKECHERS RETURN POLICY?
If you're not happy with your SKECHERS purchase for any reason, you may return unworn item(s) within 45 days of shipment for a refund via a FREE printable UPS return label.
At this time we only accept returns for purchases on the SKECHERS website. Free return postage applies only to orders within the 45 days of shipment. If the product is returned outside of the 45-day return period or the item is worn, damaged, or not in its original packaging, SKECHERS will be unable to honour a refund for the merchandise.
Please note: If you return any merchandise that is not SKECHERS, we would be unable to return this back to you.
At SKECHERS we have a legal duty to supply goods which are in conformity with your sales contract with us. If for some reason you aren’t 100% satisfied with your purchase:
In addition to your statutory rights, products with quality Issues may be returned for a full refund within ninety (90) days of the purchase.
This Returns Policy does not affect your statutory rights, including your right to a repair or price reduction, in appropriate circumstances.
We work hard to provide our customers with the best product, the best selection and the best service. If your transaction with SKECHERS didn’t meet your expectations, please contact us at: ieinfo@eu.skechers.com
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If you placed your order as a guest to initiate the return, click on "Orders and Returns" at the top right hand corner of the Skechers website. Enter your order number and the email address used to place the order. Select the "Return Label"...
If you placed your order as a guest to initiate the return, click on "Orders and Returns" at the top right hand corner of the Skechers website.
Enter your order number and the email address used to place the order.
At this time we only accept returns for purchases on SKECHERS.ie. Free return postage applies only to orders within the 45 days of purchase. If the product is returned outside of the 45-day return period or the item is worn, damaged, or not in its original packaging, SKECHERS will be unable to honor a refund for the merchandise.
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If you purchased your shoes from our website and you believe they are faulty please use the “contact us” button on the website. Please tell us the order number, style code, colour and size of the shoes along with a description of the issue. Pleas...
If you purchased your shoes from our website and you believe they are faulty please use the “contact us” button on the website. Please tell us the order number, style code, colour and size of the shoes along with a description of the issue. Please also include images, showing the problem you have with the shoe and if possible an image of the label for our reference.
A member of our Customer Care team will then respond and tell you what to do next, please do NOT send faulty shoes back to the warehouse.
If you purchased your shoes from a retail store or another retailer, please contact them directly.
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To initiate a return and print your free return shipping label please go to "Orders and Returns" which is located at the top right hand side of the homepage on the SKECHERS website. Enter your order number and the email address associated with yo...
To initiate a return and print your free return shipping label please go to "Orders and Returns" which is located at the top right hand side of the homepage on the SKECHERS website. Enter your order number and the email address associated with your order and confirm. If your order is still within the 45 day return period you will see "Need to return this item?" next to the image of each item in your order. Select the items you would like to return. A new page will generate the label. Only one label is needed.
Next drop off the package at any UPS drop off location or you can call UPS on+353 1 52 45446 to arrange a collection. Please allow up to 2 weeks for the return to be completed once it's received at our facility. You will receive an automatic email once the refund has been issued.
If you do not see a returns link, the 45 days has now expired and your item cannot be returned.
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The maximum timeframe for a refund should be within 2 weeks of receiving the returned merchandise to our warehouse. You will receive an email confirmation once your return is processed. Important: Once we initiate the credit for your return, ...
The maximum timeframe for a refund should be within 2 weeks of receiving the returned merchandise to our warehouse. You will receive an email confirmation once your return is processed.
Important: Once we initiate the credit for your return, the credit/debit card company that issued the credit determines the date the refund will post to your account. It may take up to two billing cycles for the credit transaction to appear on your statement. For exact posting dates, please contact your credit/debit company directly.
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We do not currently offer exchanges for SKECHERS website purchases. If you would like the same shoe in another size or style, simply place a new order and return the first pair. We cannot guarantee that inventory will be available when placing...
We do not currently offer exchanges for SKECHERS website purchases. If you would like the same shoe in another size or style, simply place a new order and return the first pair.
We cannot guarantee that inventory will be available when placing a new order.
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Standard Shipping Standard shipping: €6.95 shipping fee to Republic of Ireland Skechers VIP Access: FREE on purchases over €115. €4.95 shipping fee for purchases under €115. Express shipping is unavailable at this time.
Standard Shipping
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Standard Shipping: 5 to 7 business days Express shipping is currently unavailable
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We will send you notifications to keep you up-to-date on where your package is. Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.
We will send you notifications to keep you up-to-date on where your package is. Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.
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We accept PayPal, as well as all major credit and debit cards issues by Visa, Mastercard and American Express. We do not accept Skechers Gift Cards/e-Gift Cards at this time. When filling out credit card information, please enter your name exa...
We accept PayPal, as well as all major credit and debit cards issues by Visa, Mastercard and American Express. We do not accept Skechers Gift Cards/e-Gift Cards at this time.
When filling out credit card information, please enter your name exactly as it appears on your card. For our customers’ protection, transactions cannot be processed if the billing information is not 100% accurate.
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Troubleshooting Credit Card Payment Errors Check to make sure the billing information you entered is correct. Remove dashes or spaces from the card number. If the card is new or was recently reissued, make sure it has been activated. If you ...
Troubleshooting Credit Card Payment Errors
Account Verification
To prevent delays in processing your order, please ensure that the billing address on your order matches the address that appears on your bank statements. If you are unsure of your billing address, please contact your bank directly.
Locating Your Credit Card Security Code
The Credit Card Security Code is a unique three or four-digit number printed on the front (American Express) or back (Visa/MasterCard) of your card. Your order cannot be processed without this code.
Visa/MasterCard:
American Express:
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At this time, we do not ship to addresses outside the Republic of Ireland.
At this time, we do not ship to addresses outside the Republic of Ireland.
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No, we do not ship to BFPO addresses.
No, we do not ship to BFPO addresses.
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We currently do not ship to P.O. boxes.
We currently do not ship to P.O. boxes.
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All prices for goods and services delivered within the Republic of Ireland include VAT where applicable.
All prices for goods and services delivered within the Republic of Ireland include VAT where applicable.
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Select the Log in tab at the top of the page and enter your account email and password to view your order history.
Select the Log in tab at the top of the page and enter your account email and password to view your order history.
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To use your promotional code, enter it into the “Promotional Code” field during the check-out process. You must click the “Apply” button in order for the discount to be applied to your order. Make sure to enter the code exactly as shown. The tot...
To use your promotional code, enter it into the “Promotional Code” field during the check-out process. You must click the “Apply” button in order for the discount to be applied to your order. Make sure to enter the code exactly as shown.
The total discount amount will be displayed on the Order Summary page. If the code is invalid or expired, no discount will be applied to the order total.
The following terms apply to all discounts associated with promotions and coupon codes on Skechers IRL website unless otherwise specified:
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Select the Orders and Returns tab at the top of the page and enter your order number and email used on the order. All order information will show including tracking details.
Select the Orders and Returns tab at the top of the page and enter your order number and email used on the order. All order information will show including tracking details.
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Machine Washable Shoes: Any style with the "Machine Washable" icon shown on the product detail page can be safely machine washed on the gentle cycle and air-dried, we suggest placing them in a pillowcase or laundry bag before washing in machine. ...
Machine Washable Shoes: Any style with the "Machine Washable" icon shown on the product detail page can be safely machine washed on the gentle cycle and air-dried, we suggest placing them in a pillowcase or laundry bag before washing in machine. Please wash shoes one at a time to avoid discoloration. Do not place shoes in dryer. For shoes with Skechers Memory Foam™ insoles, allow shoes and insoles to air dry for 10 to 12 hours to ensure the insoles are fully dry. Apply a protectant such as Skechers Water Proofer Spray to protect the shoes from water and stains.
Foamies: Machine wash or hand wash according to instructions on product page for style. If hand wash, use cold water and air dry in shade. Do not place in dryer and do not leave out in the sun.
Shoes Not Marked as Machine Washable: To maintain the quality of your purchase of our shoes, we do not recommend machine washing. We suggest the following steps for any minor cleaning to our shoes:
1. Remove excess dirt from the upper and outsole by using a small brush or towel.
2. Create a soapy mixture by combining warm water and a small amount (a few drops) laundry detergent.
3. Dip the brush or cloth into the soapy mixture. Wipe down the affected area. Apply a small amount of clean, warm water with the brush or cloth and brush/wipe off the excess soap.
4. Allow shoes to air dry.
Leather Shoes: Apply a protectant such as Skechers Water Proofer Spray to protect the shoes from water and stains before wearing in wet conditions. Use a leather cleaning lotion or spray such as Skechers Athletic Cleanser to clean. Apply a leather lotion or oil periodically to keep the leather supple. Do not machine wash leather shoes.
Suede or Nubuck Shoes: Brush dry suede/nubuck shoes with a soft brush or dry rubber sponge to remove any clinging dirt. Regular use of a soft brush will keep the nap of the suede free from dust. Stubborn stains should be removed with a commercial stain remover suitable for suede. DO NOT put in the washing machine or dryer. DO NOT immerse in water. Apply a protectant such as Skechers Water Proofer Spray to protect the shoes from water and stains before wearing in wet conditions. Use a suede/nubuck cleaning product to clean shoes. Brush with a suede brush for best results.
Light-Up Shoes: Machine washing light-up shoes is not advised as it may damage the lights. Clean with mild soap, warm water and a soft cloth.
Keeping Shoes Fresh: Apply a deodorizing spray such as Skechers Odor Eliminator Spray to keep shoes fresh and odor-free.
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Pay close attention to the care instructions provided with each article of SKECHERS clothing. Following the care instructions will help maintain the fit and feel, as well as extend the life of your clothing. Always wash and iron your SKECHERS c...
Pay close attention to the care instructions provided with each article of SKECHERS clothing. Following the care instructions will help maintain the fit and feel, as well as extend the life of your clothing.
Always wash and iron your SKECHERS clothing inside out to protect the printed graphics and embroidery from damage.
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Not sure which shoe size you are? Download our printer-friendly fit guide to find your best fit! Women’s Fit Guide Men’s Fit Guide Kids’ Fit Guide We carry a great selection of medium width shoes. PLEASE USE THE OPEN IN A NEW TAB OPTION TO...
Not sure which shoe size you are? Download our printer-friendly fit guide to find your best fit!
We carry a great selection of medium width shoes.
PLEASE USE THE OPEN IN A NEW TAB OPTION TO OPEN THE ABOVE PDF'S TO VIEW THE SIZE GUIDES.
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To return an item(s) purchased at a SKECHERS Retail Store, bring the unworn item(s) back to the store of purchase with the original receipt and box. You will have the option to exchange the item(s) or return your purchase for a full refund/credit...
To return an item(s) purchased at a SKECHERS Retail Store, bring the unworn item(s) back to the store of purchase with the original receipt and box. You will have the option to exchange the item(s) or return your purchase for a full refund/credit.
If you purchased your shoes through a SKECHERS retail partner, please refer to our partner's return policies for more information.
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Use our Store Locator to find a SKECHERS location near you.
Use our Store Locator to find a SKECHERS location near you.
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Our Retail Customer Care team (For Skechers in-store purchases only) can be reached via email. Please submit an email to the below email address: retailcustomercare.eu@skechers.com We will respond to any e-mails as soon as possible, in ...
Our Retail Customer Care team (For Skechers in-store purchases only) can be reached via email. Please submit an email to the below email address:
retailcustomercare.eu@skechers.com
We will respond to any e-mails as soon as possible, in the order they were received.
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Published: November 16, 2021 The www.skechers.ie website (the “Site”) is a service of Skechers USA, Ltd., a wholly owned subsidiary of Skechers U.S.A., Inc. (“Skechers”). These Terms of Use, along with any other terms and conditions that may app...
Published: November 16, 2021
The www.skechers.ie website (the “Site”) is a service of Skechers USA, Ltd., a wholly owned subsidiary of Skechers U.S.A., Inc. (“Skechers”). These Terms of Use, along with any other terms and conditions that may appear on the Site from time to time (collectively, “Terms”), set forth the terms and conditions under which you may access and use the Site.
BY ACCESSING THE SITE, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS (WITHOUT MODIFICATION), YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE SITE.
You represent and warrant that you are 16 years of age or older, or are visiting the Site under the supervision of a parent or guardian.
If you have any questions regarding the Site, these Terms or have any other customer service needs, please contact us at:
Skechers USA, Ltd.
CT3 Centrium, Griffiths Way, St Albans,
Hertfordshire, AL1 2RD
+44 1707 655955 (Mon-Fri 9:00am to 5:00pm, GMT)
ieinfo@eu.skechers.com
Copyright
The entire content included in the Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Skechers. The collective work includes works that are licensed to Skechers USA, Inc. II Copyright 2018, ALL RIGHTS RESERVED. Permission is granted to electronically copy and/or print hard copy portions of the Site for the sole purpose of placing an order with the Site. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Site solely for your own non-commercial use, or to place an order with the Site or to purchase Skechers products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of the Site is strictly prohibited. You further agree not to change or delete any materials downloaded or printed from the Site and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Skechers’ status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged. If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Skechers.
Trademarks/Intellectual Property
All trademarks, service marks and trade names of Skechers used in the Site (including but not limited to the Skechers name) are trademarks or registered trademarks licensed exclusively by Skechers SARL. They may not be used without Skechers’ prior written permission. Any other intellectual property on the Site, including but not limited to patents, issued or pending, are the sole property of Skechers SARL and/or its licensors.
Links
Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by Skechers of those linked websites or information you may obtain from them. Skechers has no control over the contents of those sites or resources.
Warranty Disclaimer
Please note that Skechers only provides the Site for domestic and private use. You agree not to use the Site for any commercial or business purposes, and Skechers has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site, to users, including registered users.
Skechers does not exclude or limit liability to you where it would be unlawful to do so.
Viruses, Malware, and Account Security
Skechers does not guarantee that the Site is secure or free from viruses or malware. You are responsible for configuring your information technology to access the Site. You should use your own virus protection and malware protection software. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY SITE LINKED TO IT.
YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
You must not misuse the Site by knowingly introducing material that is malicious or technologically harmful, including viruses, malware, trojans, worms or logic bombs. You must not attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack.
If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Site or portions of it using your user name, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
Use of Information Submitted
You agree that Skechers is free to use any comments, information or ideas contained in any communication you may send to the Site or submit to the Site without notice, compensation or acknowledgement to you for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the Site or other products or services. To the degree necessary, you grant Skechers a license to use that content.
To access or use the Site, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current, and complete.
Participation Disclaimer / Use Restrictions
Skechers does not and cannot review all communications and materials posted to or created by users accessing the Site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute User Generated Content on the Site, the Site is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any User Generated Content or activities on the Site. The views expressed by others on our site do not represent our views or values. Skechers has the right but not the obligation to remove communications and materials posted to the Site by users.
You may not post or otherwise distribute content to the Site which Skechers, in its sole discretion, determines to be abusive, harassing, threatening, defamatory, obscene, an impersonation of others, fraudulent, deceptive, misleading, in violation of a copyright, trademark or other intellectual property right of another, invasive of privacy or publicity rights, in violation of any other right of Skechers or another party, illegal, or otherwise objectionable to Skechers. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization. You warrant that any post or distribution that you make on the Site complies with the above standards, and you will be liable to Skechers for any losses that result from your violation of these standards. If legal, Skechers may disclose your identity to a third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, is a breach of confidential information or is defamatory.
Indemnification
You agree to indemnify, defend, and hold harmless Skechers, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your Internet account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.
Skechers has the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS SKECHERS AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY SUCH PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
Limitation of Liability
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL SKERCHERS, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Termination and Effect of Termination
These Terms are applicable to you upon your accessing the Site. Skechers reserves the right in its sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party. In addition, these Terms, or any part of them, may be terminated or modified by Skechers without notice at any time, for any reason. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revisions to the Terms means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you. The provisions relating to Copyright, Trademarks, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Waiver and Severability
No waiver by Skechers of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Skechers to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
Governing law and Jurisdiction
These Terms are governed by Irish law and you can bring legal proceedings in respect of them in the Irish courts.
Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. The European Online Dispute Resolution (ODR) Platform is accessible here. We are not obliged to use alternative dispute resolution and do not currently submit to it.
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What these terms cover. These are the terms and conditions on which we offer, sell and supply products to you through www.skechers.ie website (the "Site"). Why you should read them. Please read these terms carefully before you submit your order ...
Information about us and how to contact us
Our contract with you
Price and payment
Providing the products
Responsibility and ownership of the products
Returns
Products not as described, fit for purpose or of satisfactory quality
How to obtain a refund
Our rights to end the contract
Our responsibility for loss or damage suffered by you
Alternative dispute resolution
Other important terms
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Published: August 31, 2021 Skechers uses automatic data collection technologies to collect information (for example, details of your visits to our website, information about your computer and Internet connection, such as browser type, browser...
Published: August 31, 2021
Skechers uses automatic data collection technologies to collect information (for example, details of your visits to our website, information about your computer and Internet connection, such as browser type, browser version, and operating system) which will concern the general use of our website. The navigational information allows us to see which areas of our website are most visited, and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. The technologies we use for this automatic data collection may include cookies and web beacons. A cookie is a small removable text file that is downloaded onto your computer, mobile, tablet or other device when you access a website.
Cookies and similar technologies are used by us to recognize your device and store information about your preferences or past actions. They help us to provide you with a good experience when you browse our website and also help us to improve our site.
For the purposes of brevity, any further references to “cookies” in this policy also encompass any similar technologies that we use which involve storing information on your device or gaining access to information on your device, including web beacons and HTML5 local storage.
We use the following cookies on our website:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may use cookies on our website. These cookies are likely to be functional cookies or advertising cookies. These cookies may be turned off through the cookies tool, but doing so may reduce the functionality of the website or result in being presented with advertisements that are less relevant to you.
We also work with other companies who use cookies to serve ads on our behalf across the Internet. These companies may collect information about your visit to our website and about your interaction with our communications including advertising and e-mails. These cookies may be turned off through the cookies tool, but doing so may result in being presented with advertisements that are less relevant to you.
You may manage your Cookies consents and preferences using the cookies tool here: Cookie Preferences
You can find more information about cookies and how to block and delete them at www.allaboutcookies.org.
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Last Updated: August 31, 2021 Introduction Skechers USA, Ltd., and its parent companies, Skechers S.A.R.L. and Skechers USA, Inc. (“Skechers”, “we”, “our”), is strongly committed to protecting your privacy and providing a safe online experience...
Last Updated: August 31, 2021
Introduction
Skechers USA, Ltd., and its parent companies, Skechers S.A.R.L. and Skechers USA, Inc. (“Skechers”, “we”, “our”), is strongly committed to protecting your privacy and providing a safe online experience for all of our users while offering the highest quality user experience.
Because we gather certain types of information about and from you in order to fulfill your requests and better serve your needs, we feel you should fully understand the terms and conditions surrounding the collection and use of this information. This Privacy Notice discloses what information we may collect or that you may provide when you visit www.skechers.ie (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Privacy Notice carefully, as well as our Terms of Use, to understand our policies and practices regarding how we handle your personal information. If you do not agree with our policies and practices, you should not use our Website. By accessing or using our Website, you agree to this Privacy Notice. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes. If you have any questions or comments about this Privacy Notice or our privacy practices, please contact us at:
Mailing Address
Skechers USA, Ltd.
CT3 Centrium, Griffiths Way, St Albans,
Hertfordshire, AL1 2RD
Phone: +44 1707 624772 (Mon-Fri 9:00am to 5:00pm, Western European Time)
Email: ieinfo@eu.skechers.com
Skechers Data Protection Officer: Frederic Pariente
Lead Supervisor Authority: Information Commission’s Office – United Kingdom
The Information We Collect About You and How We Collect It
Depending on how you use the Website, we may collect several types of information from you, including:
We collect this information:
Third-Party Use of Cookies and Other Tracking Technology. Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks, and providers of external services like web traffic analysis services. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information about your online activities over time and across different websites and other online services. They may also use this information to provide you with behavioral advertising or other targeted content. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. We also work with other companies who use cookies to serve ads on our behalf across the Internet. These companies may collect information about your visit to our website and about your interaction with our communications including advertising and emails.
Lawful Grounds for Processing Personal Information
We rely on several lawful grounds for processing your personal information, depending on how you interact with us and/or our Website:
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
How We Use the Information
We may use information that we collect about you or that you provide to us, including personal information, to provide products and services to you, for example:
Sharing Information with Third Parties
Except as described in this Privacy Notice, Skechers does not sell, rent or trade any personal information you provide to us online or at our stores, nor do we share such information with third parties. We may disclose personal information that we collect or you provide as described in this Privacy Notice:
International Transfers of Personal Information
In certain circumstances, Skechers may deem it necessary to store, share, or process your Personal Information outside of the country in which your personal information was originally collected, including the United States and/or countries outside the European Economic Area that have not been recognized by the European Commission to provide an adequate level of data protection. Such transfers of Personal Information will be protected by appropriate safeguards, such as standard data protection contractual clauses approved by the European Commission.
To obtain a copy of any of these agreements, please contact our Data Protection Officer, Frederic Pariente at dpo@eu.skechers.com.
Children's Privacy
Skechers takes special care to protect the safety and privacy of children. Our Website is not intended for individuals under 16 years of age. We do not permit anyone under the age of 16 to register with us, nor do we knowingly send email correspondence or knowingly collect personal information from individuals under 16. If you are under 16 years of age, do not use or provide any information on this Website. If we learn we have collected or received personal information from an individual under 16 without verifiable parental consent, we will delete that information.
Skechers’ Email and Text Communications
From time to time, Skechers communicates to customers by email or text to inform them of changes to Skechers.com, special offers that might become available, and other information Skechers believes will be of interest to site visitors. Skechers will send these types of communications to you only if you opt-in to receive Skechers marketing messages (by registering to receive our email or text updates, registering for the Skechers Elite™ program, signing up in person at a Skechers event, or by contacting our customer service department and specifically requesting to be added to our marketing list(s)).
Opt-out / Unsubscribe
You may request that you stop receiving electronic communications from Skechers anytime. You can cancel emails by updating your contact preferences on our website or following the instructions contained in the footer of our marketing emails. To unsubscribe from SMS, MMS or other mobile messaging, you may also follow the instructions in the messages you receive. Alternatively, if you would like to have your name and contact information removed from Skechers’ email or text marketing list, please contact us by calling Customer Service at +44 1707 624772 (Monday - Friday 9am - 5pm Western European Time) or by sending an email to ieinfo@eu.skechers.com. You may also write to us at:
Skechers USA, Ltd.
CT3 Centrium, Griffiths Way, St Albans,
Hertfordshire, AL1 2RD
It takes some time to put opt-outs in effect, so you may still receive electronic communications from Skechers for several weeks after your request is received.
Please note this opt-out does not apply to emails sent by Skechers related to your orders such as order and shipment confirmations, nor does it apply to Skechers’ email responses to inquiries you make online.
Data Subject Rights
Under the EU’s General Data Protection Regulation (“GDPR”), EU data subjects may:
These rights are not absolute and may be subject to one or more exceptions.
Exercising Your Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and/or deletion rights described above, please submit a verifiable consumer request to us by either:
· Calling us at +44 1707 624772.
· Visiting www.skechers.ie
We reserve the right to deny data subject requests if we believe the request is subject to one or more exceptions or if the request would violate any legal requirement or cause the information to be incorrect.
In order to protect your privacy, Skechers takes steps to verify your identity before granting data subject access requests. Skechers will accomplish this through the use of passwords and personal data. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 1 month of its receipt. If we require more time (up to 3 months total), we will inform you, within the first month of receiving your request, of the reason and extension period in writing.
If you have an account with us that is linked to an email address, we will deliver our written response to that email address. If you do not have an email address registered with us, we will deliver our written response by mail or electronically, at your option. If applicable, the response we provide will also explain the reasons we cannot comply with a request.
For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.
Data Security
Skechers has in place technologies and processes that are intended to reduce the likelihood of unauthorized access to information and to help improve data security. However, no method of transmitting information over the Internet or method of electronic storage is completely secure and we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.
Changes to Our Privacy Notice
It is our policy to post any updates we make to our Privacy Notice on this webpage. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date the Privacy Notice was last updated is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.
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Need Help? Our customer service team can be reached via e-mail. Please note, we are open Monday through Friday from 09:00-17:00. We will respond to any e-mails as soon as possible, in the order they were received.
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