SKECHERS IRELAND RETURNS


Please note that purchases on SKECHERS websites cannot be returned to SKECHERS Retail Stores

To initiate a return, here's what you need to do:

Step One

  • A printer is needed to print your return label
  • Click ORDERS AND RETURNS
  • Enter the Order Number and email address you used to place the order
  • Order No. can be found on your email confirmation OR PO number on your packing slip (Please be sure to include SKEC-IE at the front of the number e.g. SKEC-IE10009999)
  • Select the product(s) you wish to return
  • Click on the Return Label link
  • Print out the return document


Note: If you need to return items in more that one parcel for one order, please be sure to create a separate return for each parcel. You can select the items for the first parcel and then repeat the process for the next by going back into your order summary.


Step Two

  • Please make sure the shoes are returned in their original shoebox. We cannot accept your return without this. You can use the original shipping box you received from the SKECHERS website, or any plain, unmarked cardboard box to ship your return.
  • If there are any existing shipping labels, stickers, or other materials on the shipping box, please remove them.

Step Three

  • Drop off your RETURN package via a UPS access point, Find your convenient UPS drop off point location by visiting the UPS Ireland website.
  • Or Call UPS at 1 52 45446 to arrange for them to pick up your package from home.

You will receive an email confirmation once your return has been processed.

We will send you a confirmation as soon as your return has been processed (1-3 weeks after the return is shipped).

At this time, we only accept returns for purchases on the SKECHERS website. Free return postage applies only to orders within the 45 days of shipment. If the product is returned outside of the 45-day return period or the item is worn, damaged, or not in its original packaging, or if the above return procedures are not followed SKECHERS will be unable to honor a refund for the merchandise.


WHAT IS SKECHERS RETURN POLICY?

If you're not happy with your SKECHERS purchase for any reason, you may return unworn item(s) within 45 days of shipment for a refund via a FREE printable UPS return label.


At this time we only accept returns for purchases on the SKECHERS website. Free return postage applies only to orders within the 45 days of shipment. If the product is returned outside of the 45-day return period or the item is worn, damaged, or not in its original packaging, SKECHERS will be unable to honour a refund for the merchandise.


At SKECHERS we have a legal duty to supply goods which are in conformity with your sales contract with us. If for some reason you aren’t 100% satisfied with your purchase:


In addition to your statutory rights, products with quality Issues may be returned for a full refund within ninety (90) days of the purchase.


This Returns Policy does not affect your statutory rights, including your right to a repair or price reduction, in appropriate circumstances.



We work hard to provide our customers with the best product, the best selection and the best service. If your transaction with SKECHERS didn’t meet your expectations, please contact us at: ieinfo@eu.skechers.com